Information Technology
Coordinator: Gilberto Perez, PhD
Assistant Coordinator: Luis Hernan Contreras Pinochet, PhD
Temas e Líderes:
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Studies that improve the understanding of how IT is used by individuals or groups of users and that cover antecedent factors or consequences of IT adoption; models for predicting attitudes, intention, and behaviors are contained in this topic; in addition, research that covers organizational decision-making processes, whether these are mediated by technologies, algorithms, artificial intelligence, machine learning, or by organizational governance, is also contemplated in this theme.
Studies that involve applications for: big data; business analytics (BA); artificial intelligence; machine learning; people analytics; web analytics; neural networks.
Studies involving aspects related to the management of information and communication technology projects specifically. Papers on the following topics are welcome: principles, values, and agile mindset; agile culture; application of agile methods (Scrum, Kanban, Scrumban, Lean Project Management, Safe Scrum of Scrums, etc.); application of agile methods in non-software products; OKR and metrics; MVP and value management; agile scaled; performance and productivity in agile projects; agile transformation; Agile PMO; DevOps; program management; project portfolio management, project governance; agile teams; hybrid methods; people management strategies in information and communication technology projects; leadership, skills, and motivation of people in carrying out projects.
Studies that involve: IT governance; IT management; Strategic IT alignment; IT planning, outsourcing; IT value analysis; IT risks and security; cybersecurity; systems auditing; frameworks, models, and standards related to IT governance; IT architecture and infrastructure.
The theme covers aspects of the adoption, use, and implications of Information Technologies by society, organizations, and individuals in the public sector and their contributions to democratic practice, inclusion, participation, and transparency. Topics include (but are not limited to): use of IT for solutions that assist urban life to improve citizens' quality of life, well-being, and sustainability; models and applications of smart city policies for areas like energy, transport, health, education, public safety, and infrastructure; information systems in health, education, and innovation in services and processes; use of IT in service provision to citizens, supporting management and public policies and their implications; digital exclusion and digital inequalities; open government, open government data, public innovation, and citizen collaboration; big data and data analytics and their implications in government and public institutions; adoption and use of blockchain technology in health, legal, economic-financial sectors, and other sectors of society for providing services to citizens; digital transformation and its implications in the public sector; planning, adoption, and implications of AI solutions in the public sector; privacy and information security in the context of government and public institutions.
Adoption, use, and organizational impacts of: corporate systems – ERP (enterprise resource planning) systems, CRM (customer relationship management), SCM (supply chain management), blockchain, BI ( business intelligence); inter-organizational systems for collaborative chains; mobile computing; electronic businesses; internet banking; or which involve automating and redesigning administrative, business, and industrial processes.
Provide theoretical and practical articulation to promote broad knowledge of the potential of digital technologies in the process of digital transformation in the most different types and structures of organizations (traditional and innovative, public or private) and society (activism). Studies involving innovation in products, processes, services, management and new business models allowed/enabled by ICTs (social media, mobile apps, internet of things, big data, blockchain, cryptocurrency, smart workspace, chatbots, metaverse, NFT, Web 3.0, etc.).
